Returns & Exchanges
At GlowRight, we want you to be completely satisfied with your home lighting and decor. If your purchase doesn't perfectly illuminate your space, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
- 2.Prepare Your Package
Carefully pack the items in their original packaging, ensuring all hardware and manuals are included to prevent damage during transit.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.